Located in the center of the Bellevue Avenue Historic District in Newport, Rhode Island, Salve Regina University is an accredited institution that serves over 2,500 students a year. Even with a small student body, the University offers a wide range of academic studies, and as a result, the University’s McKillop Library holds approximately 15,000 volumes in addition to being the home to a computer lab, workspaces, and collaborative areas. In order to make room for these collaborative areas, Dan Loreaux, an Account Manager at Donnegan Systems, a certified Spacesaver distributor located in Massachusetts, worked with Olga Verbeek, Salve Regina’s Director of Library Services, to install a 22-carriage mobile storage system to store a large amount of the physical book collection.
The mobile storage proved to be a huge benefit for the Library, although it was a bit confusing for the students at first. The touchpad control and buttons made the shelving slightly intimidating for a young student body, who were used to another type of technology—the LCD touchscreen “swipe” technology they were used to seeing on tablets and smartphones. Verbeek was often tasked with explaining or giving tutorials on how the system worked to multiple patrons on a daily basis, and it was starting to impact her daily work.
Noticing for himself that the students gravitated toward touchscreen technology, Loreaux thought the Library would be a great candidate to try out an LCD touchscreen powered control system developed by Spacesaver. Called the Touch Technology Control™, he thought the technology might alleviate some of the struggles the students were having—and make it possible for Verbeek to get more work done.
The screen of the Touch Technology Control still features the same functions present on the original touchpad control, but with the LCD screen, they’re offered in a way that’s intuitive and easy to understand. As the screen only shows you the system movements and options you’re able to make at a given time, the visual cues eliminated much of the need to come up and ask Verbeek how to use the system, making it possible for her to concentrate on planning programs and services that can really make a difference in a student’s tenure at Salve Regina.
“Before, there were multiple questions on which buttons to push in order to find the materials they needed,” Verbeek says. “Now, because they’re familiar with the technology that’s on the system, the confusion has been eliminated,” Verbeek says.